Can your property management business:

  • Deliver consistent service to your customers at a reasonable cost?
  • Find and fix problems quickly?
  • Execute changes (eg acquiring a rent roll) without negatively impacting the business?
  • Continue to run as normal if a staff member leaves or goes on holidays?
  • Effectively manage and grow your entire property portfolio?

The Remedy for Service.


The Agentplus "backbone" is built upon BMC Software's Remedy. Remedy is a product which is used to manage Service Desks in globally managed corporations.

The Remedy suite has a clear aim of service consistency, reducing complexity and making customer support, change, asset, and request management a seamless integrated process. While Agentplus is a purpose built application for property management, the Remedy backbone ensures that Agentplus users have the added benefits of:

  • A full set of service management applications that share a native, purpose-built architecture
  • The leading global service desk solution
  • Embedded best-practice process flows
  • A closed-loop change & release process tied to incidents and problems
  • Tracking of response times and performance against SLAs
  • Real-time Performance and ROI metrics reporting
  • The ability to prioritise activities and focus on critical business services
  • Increase staff productivity and consistency by automating processes, policies, and tasks

For more information about Remedy, visit
http://www.bmc.com.

The Remedy for Efficiency.


As your rent roll grows, so to can variable costs – for example, wages, postage, printing, bank fees etc. The benefit of using the Agentplus service is that these variable costs become fixed costs, allowing your business to scale easily and efficiently.

The benefit to your office of this solution is that administrative variable costs are always fixed with Agentplus. This gives an additional level of certainty for budgeting for growth, and allows for simple acquisition of rent rolls for offices on the platform
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Can your office:


Service Plus
Earnings Plus
Efficiency Plus


Prepare your business for any competitor with Agentplus!


Contact us today!

1300 267 944

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