Statements
When are statements sent?

At the time that you choose for your particular owner, and there are a multitude of options, for example - when an owner gets paid, or at the end of the month. The statement does not necessarily need to co-incide with the payment. Back to FAQ's
Do owner statements go out with our logo and branding?

Yes. Your owners and tenants shouldn't be aware in any sense that we even exist! When you send owner statements by email they go out with a header and footer which includes your logo and is configurable at the time of installation. The "from" address is also your email address.
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The Agentplus service includes the full management of your trust account from invoice processing through to end of month reconciliations and statement production. This allows better visibility and reporting of your rent roll, plus the ability to report by group (for principals who own multiple offices).

The important benefit in standardising processes is that the customer experience is the uniform, no matter how many properties you manage. All owners are able to access an online portal with the same look, feel and functionality.

In this section we have grouped together many of the frequently asked questions about Agentplus. If the answer to your question does not appear on this page, please send us an enquiry, or telephone us on 1300 267 944.

Deliver a consistent level of service to your owners and tenants.

1300 267 944

Download a pdf of all FAQ's