Can I use printed letterhead for other correspondence or does it have to be electronic.
The system will support either printed letterhead, or electronic letterhead (which is another cost saving for your office!)
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Does electronic storage of forms comply with legislation in each State?
Yes. Agentplus provides a numerous forms/documents prescribed by each state legislative body.
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How do my invoices get scanned and stored?
Agentplus can arrange for a GPO Box, email account or fax line to be created to enable your suppliers to send invoices directly to us, or you can forward them to us for scanning and processing .
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Where does the original documentation get stored?
It’s up to you. After the paperwork is scanned, we can send it back to you for storage. You may decide to store the documents, or destroy them.
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Can I integrate my own merge documents?
Yes. Agentplus does come with some standard documents for you to use, or alternately you can create your own document library which can contain letters, checklists etc suitable to your individual business.
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The Agentplus service includes the full management of your trust account from invoice processing through to end of month reconciliations and statement production. This allows better visibility and reporting of your rent roll, plus the ability to report by group (for principals who own multiple offices).
The important benefit in standardising processes is that the customer experience is the uniform, no matter how many properties you manage. All owners are able to access an online portal with the same look, feel and functionality. In this section we have grouped together many of the frequently asked questions about Agentplus. If the answer to your question does not appear on this page, please send us an enquiry, or telephone us on 1300 267 944.
Deliver a consistent level of service to your owners and tenants.