Have a question?
Here is a list of frequently asked questions about the Agentplus Software, Trust Accounting and Property Administration Services. If you're question is not answered here, please contact us and we will get back to you within the next business day.
- About Software as a Service (SAAS)
- What is Software as a Service (SaaS) anyway?
- Why is SaaS better for my business?
- Is it safe?
- Where is my data stored?
- Do I still need to back up my data?
- What about upgrades?
- Capacity
- Who should consider Agentplus?
- How many properties can Agentplus support?
- How does Agentplus handle multiple offices?
- Marketing
- How easy is it to market property within Agentplus?
- What Marketing Portals do you currently work with?
- Trust Accounting
- Does Agentplus own my Trust Account?
- Who completes my end of month processing?
- Who signs off end of month processing?
- When do my owners get paid?
- What happens if tenants bring cash into the office?
- Who has access to my Trust Account details?
- Does it work with my current rent payment solution?
- Is the end of year audit included?
- Implementing Agentplus
- Can you import my data from our current PMS?
- What if I want to leave Agentplus? How do I retrieve my data?
- Documents and Storage
- Can I use printed letterhead for other correspondence or does it have to be electronic.
- Does electronic storage of forms comply with legislation in each State?
- How do my invoices get scanned and stored?
- Where does the original documentation get stored?
- Can I integrate my own merge documents?
- Statements
- When are statements sent?
- Do owner statements go out with our logo and branding?
- Reporting
- What reporting is available?
- How much does the service cost?
- How much does Agentplus cost?
- Is there are minimum number of properties that can be migrated onto the platform?
- Are there any other costs?
- Support
- Do your staff ever speak directly to my owners or to my tenants?
- How does your helpdesk work?